Announcements

Announcing uShip’s New Community-Powered Support Page

Announcing uShip’s New Community-Powered Support Page

The uShip team is excited to announce the launch of our new community-powered support page at community.uship.com, available to our users in the United States and Canada.

Join uShip at the 2011 Great American Trucking Show in Dallas

Join uShip at the 2011 Great American Trucking Show in Dallas

It’s convention time! uShip is proud to be an exhibitor at the 2011 Great American Trucking Show, August 25-27 at the Dallas Convention Center. The Great American Trucking Show is one of the largest trade shows in the trucking industry and offers a great variety of instructional and informational sessions for…Read more

Online Payment Option Launching Soon

Online Payment Option Launching Soon

As many of you know, we have been testing our SafePay online payments system for over a year. We are very pleased to announce that we are rolling out full online payments as an option that customers can choose when they accept bids from service providers. Starting late next week,…Read more

Brief Service Outage on uShip.com

Brief Service Outage on uShip.com

Earlier this morning uShip.com experienced a brief service outage due to a unexpected technical issue.  At this time, the problem has been corrected and service restored.  We apologize for any inconvenience this may have caused.  Please contact member support (support@uship.com) if you have specific questions or concerns related to the…Read more

‘Find Shipments’ Facelift: Enhancements Make Finding Loads Easier on uShip

‘Find Shipments’ Facelift: Enhancements Make Finding Loads Easier on uShip

Without a doubt, uShip’s “Find Shipments” tool is the most important feature on the site for service providers.  Today, after months of taking in transporter feedback and weeks of beta testing, the load finding tool “has had a little work done,” as they say.

** Severe Weather in AZ, NM Causing Shipment Delays **

Extremely high winds and heavy snow in Arizona and New Mexico are creating delays for some shipments. Police in those areas have shut down various highways, including Route 40, so please be aware of potential delays in transit throughout the Southwest US. If you have any questions, please contact our…Read more

uShip Tops 250,000 Transporter Reviews. So What?

uShip Tops 250,000 Transporter Reviews.  So What?

Milestones are always nice to report, and uShip hit some biggies last year.  We passed 1 million listings and 1 million members, but we’re particularly proud of the one we just eclipsed:  250,000 transporter reviews, including 30,000+ stories, by shipping customers. And don’t look now, but we’re also knocking on…Read more

Important Change to uShip’s Cancellation Policy [Updated]

Important Change to uShip’s Cancellation Policy [Updated]

[UPDATE:  This policy change went into effect January 20, 2011.] Starting in the coming weeks, we’re making an important change to our cancellation policy in an effort to hold customers more accountable when they are responsible for a cancellation.  In the event of a cancellation, any booking deposits and service…Read more

uShip Listens: Update on Book-It-Now Cancellations

uShip has received feedback from our users regarding Book-It-Now cancellations and we are making a change we hope you all will be happy about! Book-It-Now matches have traditionally had a higher cancellation rate, and seeing how these cancellations can be directly linked to changes made by the uShip team, we…Read more

Update Your uShip Account On-the-Go via Text Message (SMS)

Update Your uShip Account On-the-Go via Text Message (SMS)

We know you don’t always have time to log on when you’re on the road, so we’ve made it easier to update your status and location with SMS updates. Now you can simply text your status and location to uShip, and your account will be updated. There is no cost…Read more