If you’ve used uShip over the past couple years, you’re probably familiar with uShip Payments, our 100% secure and verified solution for handling payments between shipping customers and service providers.
Effective today, payment for all shipments not exceeding $700 will take place exclusively through the uShip Payments checkout system in the United States.
This policy extends to all eligible service providers. Service providers are automatically notified and added to the uShip Payments system when they become eligible. Read more details after the break.
Why has uShip enacted this change?
The uShip Payments system is a far more secure and streamlined payment process that takes place right after a shipping customer accepts an offer on the uShip marketplace. Since 2011, uShip Payments has also received superior customer feedback compared to the previous payment method, which consisted of an upfront deposit paid to uShip, followed by settlement of the remainder directly with the service provider according to their separate payment terms.
We rolled out uShip Payments to enhance the safety of each payment as a single, fully authorized transaction, and to standardize the way shipping customers pay for services in the uShip marketplace. It also allows us to more easily issue refunds for cancellations. In an effort to move the majority of transactions on uShip to this payment method, we’re raising the current threshold from $350 to $700.
I’m not familiar with uShip Payments. How do service providers get paid?
With uShip Payments, shipping customers pay upfront, in full, for all shipments up to $700. This not only simplifies the payment process, but also represents a payment to the service provider. The money is held in the customer’s account until it is released after delivery.
1) The service provider enters a payment code. The customer is instructed to release the payment upon delivery by handing a payment code to the service provider, which the service provider can then submit for immediate payment via uShip.com (below), uShip Mobile, or SMS.
OR, the shipping customer releases payment directly on uShip.com (below), uShip Mobile, or via SMS. In this case, the service provider does not need to enter a payment code.
ALTERNATIVELY, uShip may release payment on behalf of the customer if the customer cannot be contacted to release payment in a timely manner and the service provider can provide proof of delivery. Simply email us at email@example.com.
2) Service providers then withdraw those funds from their accounts in several ways.
What if I already have an active bid before the effective date (today)?
This change only affects bids placed after 2:00 pm on April 1. This policy will not be applied retroactively to bids placed before 2:00 pm on April 1.
I am a service provider and need immediate payment prior to
picking up a shipment/load. How can I get paid early?
uShip does offer an “Early Withdrawal” option which, for an added fee, allows service providers to withdraw from Pending Payments prior to delivery.
I love money, but I loathe fine print. As a service provider, where can I find more information about uShip Payments?
There’s really not much fine print involved here. Our goal is to make sure you get paid as quickly as possible, with the best possible terms in the industry. We include everything you need to know in Section 5 of our User Agreement and in our complete uShip Payments policy.