Customer Names Now Friendlier, More Secure

As of 11/17/2011, all shipping customer usernames will be replaced by a member’s first name and last initial.

Why the change?

  1. Privacy – We take our member’s privacy very seriously and work hard to protect it. Customers come to uShip to transact securely online and avoid the barrage of phone calls that often comes with other sites that simply sell a user’s contact information. Because usernames often include last names, we can provide more privacy by ensuring that the last name is not shown.
  2. Personalization – Instead of cooldude1979, you can now refer to your customers by their real first name! We truly believe that adding a personal touch to on-site communication will help create a friendlier and more efficient community, and in turn increase everyone’s chances of winning business on uShip.

We’re always happy to hear your feedback. You can join the discussion here.

Tags: , , , , , ,