Product Updates

Mobile App Update: Better Searching, Saved Searches

Mobile App Update: Better Searching, Saved Searches

We’ve been working on some big improvements to the uShip mobile app. You now have the powerful search functionality of the main site available on your mobile device. Check out the new features: Point-to-point Search All of you service providers participating in Mobile Madness will love this one. With point-to-point…Read more

uShip Mobile App – Top 4 Features for Shippers

uShip Mobile App – Top 4 Features for Shippers

Since the launch of our new uShip Mobile app, the uShip team has touted many of its uses for professional transporters. The app is truly one of a kind in the transportation industry, allowing shipping pros to find loads based on location and place bids on new business while on…Read more

Get Cash Before Delivery – Withdrawals from Pending Payments and Your New Account Summary Page

Get Cash Before Delivery – Withdrawals from Pending Payments and Your New Account Summary Page

As of today, service providers using uShip Payments may now withdraw funds based on their Pending Payments balance before delivery. This will help our service providers with cash flow constraints, and it saves customers and service providers the hassle of multiple payments for up front deposits – the customer doesn’t…Read more

Customer Names Now Friendlier, More Secure

Customer Names Now Friendlier, More Secure

As of 11/17/2011, all shipping customer usernames will be replaced by a member’s first name and last initial. Why the change? Privacy – We take our member’s privacy very seriously and work hard to protect it. Customers come to uShip to transact securely online and avoid the barrage of phone…Read more

Power Provider Program to Be Replaced by New Programs

Power Provider Program to Be Replaced by New Programs

Effective on November 1st  2011, two new rewards programs will be replacing the Power Provider program. The current program lumps brokers and carriers together under the same requirements. We recognize that, over the years, it’s been harder for owner-operators and smaller carriers to qualify for the Power Provider program than…Read more

Additional 2.25% uShip Payments Fee to Be Eliminated

Additional 2.25% uShip Payments Fee to Be Eliminated

No later than Wednesday, October 5, service providers will no longer be charged a separate 2.25% fee for uShip Payments transactions.

uShip Payments Update – Withdrawal to PayPal Now Free

uShip Payments Update – Withdrawal to PayPal Now Free

Last month, we launched uShip Payments, a new service allowing shipping customers to prepay for services in full through uShip. Since launch, we’ve been communicating directly with service providers about the new service, answering questions, and making a few important updates to the system. What’s New with uShip Payments (previously…Read more

Online Payment Option Launching Soon

Online Payment Option Launching Soon

As many of you know, we have been testing our SafePay online payments system for over a year. We are very pleased to announce that we are rolling out full online payments as an option that customers can choose when they accept bids from service providers. Starting late next week,…Read more

‘Find Shipments’ Facelift: Enhancements Make Finding Loads Easier on uShip

‘Find Shipments’ Facelift: Enhancements Make Finding Loads Easier on uShip

Without a doubt, uShip’s “Find Shipments” tool is the most important feature on the site for service providers.  Today, after months of taking in transporter feedback and weeks of beta testing, the load finding tool “has had a little work done,” as they say.

Important Change to uShip’s Cancellation Policy [Updated]

Important Change to uShip’s Cancellation Policy [Updated]

[UPDATE:  This policy change went into effect January 20, 2011.] Starting in the coming weeks, we’re making an important change to our cancellation policy in an effort to hold customers more accountable when they are responsible for a cancellation.  In the event of a cancellation, any booking deposits and service…Read more