Last month, we launched uShip Payments, a new service allowing shipping customers to prepay for services in full through uShip. Since launch, we’ve been communicating directly with service providers about the new service, answering questions, and making a few important updates to the system. What’s New with uShip Payments (previously…Read more
The uShip team is excited to announce the launch of our new community-powered support page at community.uship.com, available to our users in the United States and Canada.
It’s convention time! uShip is proud to be an exhibitor at the 2011 Great American Trucking Show, August 25-27 at the Dallas Convention Center. The Great American Trucking Show is one of the largest trade shows in the trucking industry and offers a great variety of instructional and informational sessions for…Read more
As many of you know, we have been testing our SafePay online payments system for over a year. We are very pleased to announce that we are rolling out full online payments as an option that customers can choose when they accept bids from service providers. Starting late next week,…Read more
Earlier this morning uShip.com experienced a brief service outage due to a unexpected technical issue. At this time, the problem has been corrected and service restored. We apologize for any inconvenience this may have caused. Please contact member support (firstname.lastname@example.org) if you have specific questions or concerns related to the…Read more
Without a doubt, uShip’s “Find Shipments” tool is the most important feature on the site for service providers. Today, after months of taking in transporter feedback and weeks of beta testing, the load finding tool “has had a little work done,” as they say.
Extremely high winds and heavy snow in Arizona and New Mexico are creating delays for some shipments. Police in those areas have shut down various highways, including Route 40, so please be aware of potential delays in transit throughout the Southwest US. If you have any questions, please contact our…Read more
Milestones are always nice to report, and uShip hit some biggies last year. We passed 1 million listings and 1 million members, but we’re particularly proud of the one we just eclipsed: 250,000 transporter reviews, including 30,000+ stories, by shipping customers. And don’t look now, but we’re also knocking on…Read more
[UPDATE: This policy change went into effect January 20, 2011.] Starting in the coming weeks, we’re making an important change to our cancellation policy in an effort to hold customers more accountable when they are responsible for a cancellation. In the event of a cancellation, any booking deposits and service…Read more
uShip has received feedback from our users regarding Book-It-Now cancellations and we are making a change we hope you all will be happy about! Book-It-Now matches have traditionally had a higher cancellation rate, and seeing how these cancellations can be directly linked to changes made by the uShip team, we…Read more