As of today, service providers using uShip Payments may now withdraw funds based on their Pending Payments balance before delivery. This will help our service providers with cash flow constraints, and it saves customers and service providers the hassle of multiple payments for up front deposits – the customer doesn’t have to worry about when to pay which amount, and the service provider doesn’t have to track down a deposit.
Note that uShip is making funds available based on your overall Pending Payments balance, not on a per-load basis. This means any funds you withdraw from your Pending Payment balance, and thereby any subsequent negative account balance, are not tied to a specific load or to a specific customer. Customers will still receive a full refund in the event of a cancellation. Any remaining negative account balance will simply be taken into account when payment for other loads the service provider has booked are released.
Qualifications for withdrawals from Pending Payments are as follows:
- Service provider has completed at least one (1) transaction through uShip Payments.
- Service provider has at least two (2) Pending Payments
- Valid credit card on file and account in good financial standing
- Final determination of a service provider’s eligibility and withdrawal limit is at the sole discretion of the uShip Trust & Safety team.
- There is a fee of $1 for every $20 (or part thereof) withdrawn early from Pending Payments
- Note: There is still no fee charged by uShip to withdraw from your positive Account Balance.
- This option is only available for shipments booked with uShip Payments
The launch of this feature is also accompanied by some important updates:
- Service providers now have the option to receive payment exclusively through uShip Payments. For service providers that choose this option, all booked shipments up to a $2,750 bid price will be paid through uShip Payments. You can learn more in this blog post.
- We have updated your Account Summary page to be simpler and allow for easier submission of payment codes. You can find details below: