As of today at 4:00 PM Central Time, we have made updates to the cancellation policy for shipments booked through uShip Payments. This policy will apply only to shipments booked on or after this date. In the event of a cancellation for a shipment booked through uShip Payments, the shipping…Read more
[UPDATE: This policy change went into effect January 20, 2011.] Starting in the coming weeks, we’re making an important change to our cancellation policy in an effort to hold customers more accountable when they are responsible for a cancellation. In the event of a cancellation, any booking deposits and service…Read more
Over the next few days, uShip will make several significant changes to our policy on cancellations. While some cancellations are expected and inevitable in the transportation industry, others occur because of inadequate communication between customers and Service Providers (TSPs), inefficient or overbidding by TSPs, or attempts to circumvent uShip fees.